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Email

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๐Ÿ“ง Email is the most reliable way to reach the editorial team. We aim to respond within 3โ€“5 business days.


What We Welcome

We are particularly interested in hearing from you regarding:

  • Technical corrections โ€” If you spot an error in any case study, calculation, or standards reference, please let us know. Engineering accuracy is our highest priority.
  • Case study suggestions โ€” Have you encountered an interesting troubleshooting case in your facility that others could learn from? We would be glad to discuss possibilities for a future article (with appropriate confidentiality measures for sensitive equipment or location information).
  • Questions on published content โ€” If something in an article needs clarification or you would like to dig deeper into a specific aspect, please ask.
  • Standards updates โ€” Industry standards evolve. If you notice that an article references a superseded version of a standard, please let us know.
  • Translation feedback โ€” If you read the Korean version of an article and notice a terminology choice that could be improved, please share your suggestion.

What to Include in Your Message

To help us respond effectively, please include the following when relevant:

  1. Subject line that briefly identifies the topic (e.g., “Correction: Pt100 sensor article” or “Suggestion: Chiller staging case study”)
  2. Article URL or title if your message relates to a specific article
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  4. Specific details about the issue or topic you wish to discuss

You are not obligated to share personal or professional details. Anonymous correspondence is welcome.


Response Times

  • Technical corrections: We aim to verify and respond within 3โ€“5 business days. Verified corrections are typically incorporated into the article promptly, with an editorial note when appropriate.
  • General inquiries: 5โ€“7 business days
  • Case study collaboration discussions: 7โ€“14 business days

We are a small editorial team and cannot guarantee responses to every message, but we read all correspondence carefully.


What We Cannot Do

To set appropriate expectations, please note that we are unable to provide the following:

  • Custom engineering consulting for specific facilities or projects
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For these services, please consult a qualified professional engineer, your equipment vendor’s technical support team, or relevant industry associations.


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